טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
M.Sc Thesis
M.Sc StudentKolontero Naftali
SubjectThe Relationships between Innovation and Quality:
Managerial Risk Taking and Paradoxical Leadership
Behaviour
DepartmentDepartment of Design and Manufacturing Management
Supervisor PROF. Eitan Naveh
Full Thesis textFull thesis text - English Version


Abstract

For products and services to survive and flourish, organizations must not only generate exciting, and creative ideas but also need to build visible quality into these products and services. Some studies suggested that quality and innovation compete with one another, while others suggested that they complete. Dealing with this contradiction in the literature, this study research question was how firms can combine and increase both innovation and quality?

We reconcile the competition-completion dispute regarding quality and innovation by identifying conditions under which quality and innovation could coexist.

We hypothesized that managerial risk taking and paradoxical leadership behavior (PLB) can balance the relationships between quality and innovation.

The research was made on 72 teams from 19 Israeli organizations from hi-tech, bio-technological, industrial and military companies. A total of 344 managers and team members participated in the research by filling a questionnaire. The results supported our hypotheses and we discuss the implication for research and practice of these results.