|Ph.D Student||Shokef Efrat|
|Subject||Global Work Culture: Developing a New Measure of|
Organizational Culture of Multinational
|Department||Department of Industrial Engineering and Management||Supervisors||Professor Emeritus Miriam Erez|
|Professor Emeritus Uzi De Haan|
|Full Thesis text|
Multinational Organizations (MNO) adapt the values they perceive are instrumental to their survival. This shared value system creates a new macro cultural layer of global work culture (Erez & Gati, 2004) defined as the shared understanding of the visible rules, regulations, and behaviors, and the deeper values and ethics of the global work context (Shokef & Erez, 2006). Along with ecological models of culture (Berry et al., 1992), we identified the characteristics of the global work environment and derived the cultural values expected to facilitate the adaptation of individuals and organizations to it. We propose that the organizational culture of MNOs should emphasize the task-related values of: competitive performance orientation, quality, customer orientation, and innovation and change; relation-related values of interdependence and trust; and people-related values of people orientation, openness to diversity, and organizational social responsibility. We suggest that high agreement on the content of values, based on (a) level of measurement equivalence, (b) rank importance, and (c) distance in ranks among countries, defines it as ‘global’, namely, shared across employees from different countries, and that lower agreement indicates that a value is more influenced by national characteristics.
We further support the validity of the proposed typology by showing that individuals working in ‘global’ organizations (vs. ‘international’ and ‘local’ organizations), and individuals holding a strong global identity, reflecting their sense of belonging to groups in the global work environment, attribute greater importance to the proposed values, indicating that these values are indeed perceived to facilitate the adaptation of MNOs to the global context, by those exposed to this environment, thus validating our proposed typology.