We Will Focus on Advanced Models for Service System Operation and Analysis, E.G. Hospitals and Banks. Lectures Will Be Given on Multi-Disciplinary Research Papers and New Developments in the Field. Emphasis Will Be Placed on Research Methodologies Such as Asymptotic Analysis for Staffing, and Empirical Models for Data Analysis.

Learning Outcomes
The End of the Course the Student Will Be Able to:
1. Model Engineering /Research Problems in the Area of Service Systems Operations Using Advanced Methodologies from Different Fields (Math, Statistics, Machine Learning)
2. Analyze Service Systems from a Multi-Disciplinary Perspective.
3. Investigate a Small Research Problem Related to Service Systems.
4. Apply Research Papers to Concrete Problems in the Field.