Business Processes Are Pervasive in Our Lives: in Banks, Telecommunication Centers, Web-Services, and Even in Healthcare. Business Process Management (Bpm) Focuses on Improving Company'S Performance by Managing and Optimizing Its Processes. the Course Comprises Basic Concepts of Bpm Such as Process Modeling and Quantitative Analysis, as Well as Data-Driven Methodology for Bpm, Namely Process Mining.

Learning Outcomes
At the End of the Course the Students Will Know:
1. Modeling Business Processes in Conceptual Languages, While Using State-of-the-Art Software (Signavio).
2. Modeling Business Processes for Performance and Formal Analyses, Specifically, Using Petri Nets and Queueing Networks.
3. Solve Process Data Quality Issues, and Analyzing the Influence of Data Quality on Process Mining Algorithms.
4. Process Mining, Specifically, Discovery, Conformance Checking Between Model and Data, and Model Enhancement for Process Performance Analysis.