טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
M.Sc Thesis
M.Sc StudentMaya Hazan
SubjectDo Team Members Know More? The Ralation between Situational
Awareness and Performance when Playing alone
or in a Team
DepartmentDepartment of Industrial Engineering and Management
Supervisor Professor Parush Avi
Full Thesis textFull thesis text - English Version


Abstract

The relation between situational awareness and performance is inconclusive. Although effective performance has been typically associated with higher situational awareness, some studies did not find this trend.

The aim of the present study was to examine the nature of the relation between situational awareness (SA), team situational awareness and performance, while trying to estimate whether this relation is universal, that is, remains the same in different situations, or is context related. Using a firefighting simulator, we tried to assess whether team/single context moderates this relation. Due to the fact that teams tend to perform better than individuals, we predicted that if the positive relation between SA and performance is universal, then a better performance of an individual in a team will be associated with a better SA, compared with an individual alone. However, if the relation between SA and performance is context related and changes according to whether the person is acting alone or in a team, then better performance of an individual in a team will not necessarily be associated with better SA, compared with an individual alone.

As expected, the findings show better performance in teams as compared to individuals. In contrast, individuals had higher levels of SA when they played alone compared to playing in a team. In other words, even though the team performed better, it was not associated with team members having better situational awareness in the team scenarios. Some of the findings suggest that team processes, such as communication and coordination, were not effective in the team play in the experiment, resulting in poorer SA, yet not disruptive enough to the performance probably due to the fact that they could have reached high performance without effective teamwork. In addition, a relation was found only between evacuation performance scores and SA, and not with fire extinguishing performance scores. These results suggest that the relation between performance and SA is not straightforward, and can be influenced by various conditions.