טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
M.Sc Thesis
M.Sc StudentInbal Cinman
SubjectRole Conceptualization of the Role of Human Resources in
the Ness Technologies Company
The Traditional and the Modern
Approaches
DepartmentDepartment of Industrial Engineering and Management
Supervisor Dr. Shlomit Kaminka
Full Thesis text - in Hebrew Full thesis text - Hebrew Version


Abstract

The research literature in the field of Human Resources examines the changes in the role of the Department Human Resources over the years. In particular, this study focuses on the introduction of modern functions along with the traditional human resources functions (Shayor and Shiklar, 2005). This study examines the concept of the role of the Department of Human Resources at Ness Technologies as it is perceived by its managers, employees and the Human Resources personnel in the organization. In the framework of this study, a comparison was made of the three factors relating to the resources invested in the Department of Human Resources in its modern functions and its traditional functions. The comparison was made in regards to two aspects: The existing situation and the ideal situation. This study was based on the interactive model of Kaminka (2006) derived from the Model of Multiple Roles of Ulrich (1997). The sample included 108 participants, of which 27 were managers, 71 non-managers and 10 Human Resource managers. These interviews served to support the quantitative findings. It was hypothesized that: 1 - The HR Department invests more in roles related to the traditional functions; 2 - The HR managers perceive themselves as investing more in modern functions as compared with the perceptions of managers and the workers; 3 - There are differences in the estimates of how much the HR Department invests in the desired situation, whereas there would be a need for investing more in the modern functions; and 4 - The managers and HR personnel expect the HR Department to engage more in the modern functions, as opposed to the workers who expect it to engage more in the traditional functions.. The results of this study may be typical to the particular organization in which they the study was conducted and this may have significantly influenced the findings and, therefore, further research needs to be carried out to in order to be able to generalize these findings. The main contribution of the study is that it shows the conceptualization of the role of human resources from the point of view of different populations and it relates to the present and the future. This study can be used as tool for self-reflection by the Department of Human Resources in the organization that was studied as well as a learning tool leading to change.