טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
M.Sc Thesis
M.Sc StudentGaon Shirly
SubjectMilnet Project as a Factor Promoting High Performance and
Organizational Advantage in the Israeli Army: A
Case Study of Learning Organization
DepartmentDepartment of Industrial Engineering and Management
Supervisor Professor Albert Goldberg
Full Thesis text - in Hebrew Full thesis text - Hebrew Version


Abstract

One of the most salient topics in the realm of management and organizational behavior is organizational learning. Many organizations and managers try to translate the learning concept into organizational practice. Researching, drawing conclusions, learning from success - are all part of the organizational agenda, in almost every successful organization.

The study examines the formation of the organizational learning among the reserve service array of the I.D.F. through the Milnet system. The study shall try to find out whether a previous experience (as a component of "intellectual capital") furthers the transference of knowledge in a military organization in Israel. These issues shall be dealt with, while keeping in mind the situation today in Israel, after the 2nd Lebanon War.


A multi-variant regression was used in order to examine the factors which affect the Milnet users' performance. In the regression equation for model 1, which predicts the effect of the human capital on performance, the general model was found significant. In the regression equation for model 1, the variance rate accounted for R2  constitutes 21.3%.

In the regression equation for model 2 we added variables which are related to the Milnet educational process. In the regression equation for model 2 it was found that the accounted variance R2 in model 2 constitute 31.2%.

In order to include in the model only those variables their significance was lower than 0.05, we used a step wise regression analysis. The results show that the best predicting model is composed of four variables: 'period of service', 'education level', 'profession' and 'monthly usage frequency'. It was found that this model accounted for about 43% of the variance (R2=.428,R2adj=.407).


To sum up, the Milnet system was developed in order to provide commanders with knowledge, skills and other required tools for the management and commandment of large military systems. The officers who used the system reported that they had a sense of learning, yet, it is not possible to say unequivocally that the implementation of learning was actually successful (during the war).

According to the results, organizations will be able to understand users' attitudes as well as the factors which affect them. Such understanding shall enable the organization to acknowledge the factors which may increase users' commitment to knowledge management systems, as well as the factors which may contribute to success in the learning process, to the maintenance of knowledge in the organization and to the improvement of practices.