טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
M.Sc Thesis
M.Sc StudentMaya Serry
SubjectPlanning and Designing Management Information Systems
DepartmentDepartment of Architecture and Town Planning
Supervisors Dr. Greenshpan Yaakov
Professor Nabarro Ron
Full Thesis text - in Hebrew Full thesis text - Hebrew Version


Abstract

In recent years, Technological advancements, as well as economical and global ones, have caused information to become one of the most important resources for organizations. Workers in different levels of an organization need information of different kinds, which is supplied, in many cases, by computerized information systems.

Management information systems can supply managers with a lot of useful information, making it easier for them to do their work. However, in order for managers to be able to benefit the most from these systems, they need to be well adjusted to the managers' needs. This is true both for the specific needs of the organization in which they work, and for the specific needs of each user, but also for the special needs the managers have resulting from their positions as managers. These needs are drawn from the special tasks that managers are facing, and from the different kinds of information that they need in order to fulfill them.

The paper first offers a general description of organizations as a whole, as well as of different levels inside them. Then follows a description of the users, inside the organizations, of management information systems: the managers. Their description includes their everyday tasks and also the mental tasks that they are facing. Also presented here is a description of the management information systems existing today and their different kinds, from standard management information systems, through decision support systems, expert systems and executive information systems. This is followed by general guidelines found in the literature for the designing of standard information systems. These recommendations are meant to maximize the system's convenience for the users and the friendliness and usefulness of the system. 

Based on all these, this paper presents a set of guidelines that are specific to the designing of management information systems. These too relate both to the graphical aspect of the systems and to their interface, and their implementation is meant to better support the managers' work processes. The guidelines presented belong to four different focus areas pertaining to the managers and their needs: time saving and simplicity, information display, decision supporting and the relation between the managers and their organization.

 In upcoming years, management information systems are expected to become even more commonly used, and technological advancements will further allow making the systems more utilizable and friendly.  Hopefully, this paper will still be relevant then, assisting both researchers and designers.