טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
M.Sc Thesis
M.Sc StudentIsraely Roy
SubjectEmotions in Virtual Teams: Efficacy Beliefs and Performance
DepartmentDepartment of Industrial Engineering and Management
Supervisor Professor Anat Rafaeli
Full Thesis textFull thesis text - English Version


Abstract

New forms of communication and the constantly changing work environment have forced organizations to rethink of ways to improve various aspect of organizational life. In particular, technology allows groups to interact through interactive computer communication which relieves the need for physical proximity, and emphasize the importance of different motivational construct such as efficacy beliefs. This study attempted to broaden the understanding of such dynamics, and investigated the effects of others' emotions in a virtual team setting. Specifically, the influence of others' emotions on self and collective efficacy of members of virtual teams was examined. Using a trained confederate and a web based task that simulated a virtual work environment, two emotional conditions (anger and happiness) were examined. The results demonstrated that others' emotions can affect efficacy beliefs: while anger decreased both self and collective efficacy, happiness of a team member increased those measures. In addition, others' emotions are shown to contribute to the explanation of post task efficacy above other well established variables. This study is a first step toward an understanding of the connection between others' emotions and motivation. Theoretical implications of the finding and future directions for research are discussed.