טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
M.Sc Thesis
M.Sc StudentAppelbaum Aviad
SubjectOrganizational Theater - The impact of the Theatrical Medium
as a Novel Organizational Training and Coaching
Method upon Employee Attitudes and
Burnout
DepartmentDepartment of Industrial Engineering and Management
Supervisor Dr. Shlomit Kaminka
Full Thesis text - in Hebrew Full thesis text - Hebrew Version


Abstract

The objective of this research is to examine the impact of elements taken from the theatrical medium, henceforth referred to as Organizational Theater, upon employee attitudes regarding organizational change and organizational wear-out. 

The studies' hypotheses were that Organizational Theater as a new instructional tool will affect and change employee-attitudes in a positive direction and will lessen the level of employee burn-out in connection to an organizational change that is taking place.

For the purpose of this study a play was dramatized.  After watching the play, participants took part in a workshop seminar called "Coping with Change" dealing with organizational change in relation to emotional, cognitive and behavioral attitudes components.

A statistical significance was found between the perceptions towards change before and after the 'theatric intervention'. A reduction of 40% was observed in the level of opposition towards change amongst participants and a decline of 13% in the level of burn-out scores of participants following the training. Moreover, Organizational Theatre as an instructional tool strengthened the correlation between the level of perceived-control and attitudes towards change; it has significantly increased participants' sense of inclusion. participants' support of organizational-change increase.                                                                                                 Theatre has managed to engage employees in such a way that those with high perceived control awareness eventually were more supportive of the change, and, in addition, also felt less burnt-out in relation to the idea of change following the workshop.

The central practical finding is that Theatre as an instructional tool effects and changes employee attitudes and releases tension in connection to organizational change, and so it lessens burn-out and anxiety while in the process of organizational change.

     In so it is possible to offer the world of Behavioral science an additional experiential method and to establish a novel academic source of knowledge .A path to a fascinating field of workplace trainings is being plowed, both on the cognitive level as well as on the emotional, sensual level. Theatre generates a platform for taking one's stand, for interpreting one's life-situations and for releasing tensions.

   This pioneering study contributes to the development and design of a new training methodology in relation to organizational change, and sheds light on different layers interacting in trainings of organizations undergoing changes.

Since so little has been written about theatre-based trainings, the primary value is to open readers' eyes to a new and powerful way to train business executives.