טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
M.Sc Thesis
M.Sc StudentMaya Sidi
SubjectStress and Burnout among Family Business Owners in
Comparison to Non-Family Business Owners
DepartmentDepartment of Industrial Engineering and Management
Supervisor Dr. Iris Cohen-Kaner
Full Thesis text - in Hebrew Full thesis text - Hebrew Version


Abstract

According to the Israel small and medium enterprises authority, 90% of the small and medium enterprises in Israel are defined as family businesses.

Companies owned and managed by families are a special organizational form whose "specialness" has both positive and negative consequences. Family businesses draw special strength from the shared history, identity and common language of families. However, the same intimacy can also work against the professionalism of executive behavior and create levels of stress, tension, anger, confusion and despair.

Lee & Ashforth (1993, In: Westman & Etzion, 2001) found that role stress increases emotional exhaustion, which is one of the three dimensions of burnout (Maslach, 1982, In: Westman & Etzion, 2001). Yet, Pines & Keinan (2005) suggests that although strain and burnout are adverse responses to job stressors and that burnout is often conceptualized within the framework of stress research, the terms are different .

The purpose of the research is to examine whether there is a difference in stress and burnout variables between family business owners and non-family business owners.

34 people who manage their own business participated in the study. 20 of them are family business owners and 14 are non-family business owners.

All the examined demographic measures showed no significant differences between the two groups. The influence of background variables on stress was also examined on the two groups, but no significant difference was found.

The participants completed two questionnaires, a burnout questionnaire and a stress questionnaire.

As hypothesized, the findings indicate that there is a significant difference in the level of stress between family business owners and non-family business owners. Family business owners experience higher levels of stress than non family business owners. No significant difference was found in the level of burnout between the two groups.

The available empirical researches of family businesses relate to conflicts rather than stress as a problematic factor in family businesses. This study's innovation is in trying to examine stress as a unique factor.

Finally, research limitations and preventive stress management techniques and recommendations for family businesses are presented.

Future studies should examine both the same variables in a larger research group, as well as the influence of interfering factors on stress and burnout (i.e., the developmental stage of the business, Internal/external locus of control, etc.). In addition, the differences between men and women in family businesses; and intercultural differences in the context of family businesses should also be examined.