טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
M.Sc Thesis
M.Sc StudentTidhar-Akerman Sageet
SubjectEffectiveness Analysis of Socialization Processes in a Hi-
Tech Company - The Difference between Full-time
Empolyees and Part Time Empolyees
(Students)
DepartmentDepartment of Industrial Engineering and Management
Supervisor Dr. Shlomit Kaminka
Full Thesis text - in Hebrew Full thesis text - Hebrew Version


Abstract

Organizational Socialization is the process by which employees acquire knowledge about and adjust to new jobs, roles, work groups, and culture of the organization, in order to participate successfully as a member of the organization.. (Haueter, Hoff-Macan and Winter, 2003). This phase is considered to be  the most critical. It is at the initial point of entry into the organization where learning and adjustment issues are most prevalent and problematic for newcomers.

This research will focus on three socialization levels or domains:

  • Organization Socialization  / Group socialization  / Task socialization (Haueter, et. Al. , 2003).

The goal of this research is to examine the effectiveness of the socialization process in the above 3 domains, within two different populations in a Hi-Tech organization: full-time employees versus part-time employees. This will be done by the NSQ questionnaire that was developed by Hautere, and others (2003), which examines the effectiveness of the socialization process in the 3 domains mentioned above. This questionnaire includes 35 items, and the answers are on a 1-7 scale. (1- Strongly disagrees, 7- Strongly agree).

Research assumptions:

  • Main assumption - There will be differences in the effectiveness of the socialization process between full-time employees and part-time employees in the three domains of organization, group & task. The perceived effectiveness of full-time employees will be higher then that of the part time employees.
    • Sub assumption - There are differences between employees who used one or all of the socialization tactics and those who didn’t.

The socialization effectiveness of those who did use one or the entire socialization tactic, will be higher then those who didn’t use these tactics.

Research method: The NSQ questionnaire was distributed to 170 new employees, representing 30% of the relevant population of new employees in the specific organization of which   75 (44.1%) were full-time employees and 95 (55.9%) were part-time employees.

Main results: The main assumption was confirmed by this research: the perceived effectiveness of the socialization process of full-time employees is higher (M=5.74), then that of the part-time employees (M=5.18).

From the full research results we can see that the organization socialization is the lowest domain for both populations.

As for the second assumption, it was also confirmed by this research:  85%-98% of the employees reported using one or all of the socialization tactics. Almost 100% reported using 2 main tactics - direct manager training, and having a mentor. Only 85% reported participating in organized orientation training and getting printed materials.