טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
M.Sc Thesis
M.Sc StudentBen-Chemo Shelly
SubjectWhat's for You C.B.T or O.J.T?
The Differences of the Effectiveness between these
Two Guidance Methods
DepartmentDepartment of Industrial Engineering and Management
Supervisor Dr. Shlomit Kaminka
Full Thesis text - in Hebrew Full thesis text - Hebrew Version


Abstract

During the last years we have been witnessing an increasing use in advanced learning methods, which are claimed to answer the constant need for information system's assimilation.  One of these methods is the C.B.T., which is based on the use of computers as a major learning device.  This method is crowding out the method of O.J.T., which is based on the use of a human instructor.

This study is aimed at measuring the differences in the level of effectiveness between these two methods in regard to the assimilation of an information system in a big and diversified organization.

The population examined includes all those employees who are using information system and who have been guided in one of the two methods. The total size of this population is 700 persons, located all over Israel.

Three variable factors are derived from the target of the study:

() Dependable variables- The employee's level of satisfaction in regard to the chosen method and the level of knowledge acquired.

() Undependable factors- The chosen method - O.J.T. or C.B.T.

() Influence Variables- Age, education, satisfaction in regard to technical support, one's attitude toward self learning.

The results of the study

Thesis number 1 has not been assured. The results did not show a difference in the level of satisfaction between the two methods.

Thesis number 5 has also not been assured. The results did not show a clear relationship between age and the attitude towards self-learning.

Thesis number 2 has been assured. The lower the satisfaction from the technical support and the level, to which the guidance is well organized, the lower is the level of satisfaction.

Thesis number 4 - major differences between the two methods in regard to the level of the acquired knowledge were not found.

The examination of thesis number 6 showed a connection between the person's level of education and the acquired knowledge, regardless of the kind of method used.  However, a connection between the person's level of education and his or her level of satisfaction has not been found.

The results of the study did not show clearly that one method is more effective than the other.  However, a few recommendations had been formed towards further research in the practical and the academic levels.