טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
M.Sc Thesis
M.Sc StudentLiat Sagy
SubjectDifferences in Perception of Employees of Workplace
Diversity at Three Sites of a Global Organization
DepartmentDepartment of Industrial Engineering and Management
Supervisor Dr. Rita Aloni
Full Thesis text - in Hebrew Full thesis text - Hebrew Version


Abstract

  Workplace Diversity policy should be a strategic goal which encourages the organization's ability to compete in the business market.

Diversity can help organizations: attract, retain, motivate and utilize human resources effectively; improve the quality of decision-making at all organizational levels; identify and capitalize on opportunities to improve products and services, and reap  many other benefits from being perceived as a socially conscious and progressive organization.

However, for these benefits to be achieved, the organization must implement and manage the diversity. This requires a committed management, which will define, encourage and establish a diversity policy to meet the particular diversity needs of the organization, including employee training and support processes, and will raise employee awareness to this policy and the benefits hidden in it.

Diversity refers to the variety of differences and similarities among people, such as gender, race, age, religion, nationality, disability, work style work style and so forth.

The current research examined employee's perceptions regarding the workplace diversity policy. This was tested by a survey given in three different sites of the same global company, in which one of its sites began implementing a diversity policy, while the others two sites, has not began such a process.

The analysis revealed the existence of differences, between the site going under the process and the two other, in employee perceptions with regard to the extent of diversity training, variation in management composition, the existence of diversity processes, a team related to the mission, and a system for measuring the influence of that.

Future research, particularly at the Israeli Market with its unique characteristics, will be able to consolidate a clearer view as to the best way of implementing a diversity policy. A better understanding of this matter will provide those organizations seeking a policy of diversity, a competitive advantage.