טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
M.Sc Thesis
M.Sc StudentEinat Karniel
Subject"Technological Slavery" The Correlation between Receiving
Workpace Owned Cell-Phone and Work-Family
"Boundary Blurring"
DepartmentDepartment of Industrial Engineering and Management
Supervisor Dr. Iris Cohen-Kaner
Full Thesis text - in Hebrew Full thesis text - Hebrew Version


Abstract

Work Family Conflict (WFC) was found, in the literature, to result in employee stress, exhaustion, and low motivation; while Work Family Balance (WFB) was demonstrated to be beneficial for both the employee and the organization. The BOUNDARY and the BORDER theories used the distinction between segmentation and integration of work and family domains, to check their influence on WFC and WFB. Telecommuting is described as supportive in releasing time pressures by allowing time flexibility, thus increasing WFB; however, the method was found to cause high integration and boundary blurring of work and family. Using cell phone as Telecommuting mean, enables flexibility both in time and in place, thus creates permeable boundaries between work and family life.

This research examines Work-Family relations in regards to using cell phone, and is focused on the penetration of work into family and private life. These relations could be described as Work Interfering Family (WIF) being one side of boundary blurring.

The work hypotheses were: finding a correlation between two types of cell phone ownership (from work or private) and the level of its usage after working hours (i.e., WIF); correlation between cell phone ownership and work-family integration; and correlation between WIF and work-family integration. Second set of hypotheses were related to organizational commitments: Affective, Normative, and Continuance commitment types. It was assumed that correlation would be found between cell phone ownership and WIF, and between affective commitment and normative commitment. Additional relations were checked: work-family conflict, work significance, and organizational supportive policies.

The main result: correlation between cell phone ownership and WIF was found between the two groups in terms of cell phone usage, beyond work time for work purposes. All other hypotheses were not supported, having statistically insignificant results.

Interesting correlations were found between managerial position and cell phone ownership; and between organizational hierarchy and WIF.  

According to research results, receiving cell phone from work is tightly linked to increased employee effort beyond work time. However, causality, whether providing cellphone by work influences such increase, was not checked, and it requires further investigation.

Not finding the correlations, which were reported in regards to using computers and laptops as Telecommuting means, arises an additional research question, whether cell phone perception is different from other Telecommuting means.