טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
M.Sc Thesis
M.Sc StudentFiegenbaum Taly
SubjectAnger, Guilt and Promotion Decisions: A Cross-Cultural
Perspective
DepartmentDepartment of Industrial Engineering and Management
Supervisor Professor Anat Rafaeli


Abstract

The study examines the influence of employees’ anger and guilt on promotion decisions in two cultures -Singapore and Israel. It was hypothesized that in Israel, individuals would be more likely to report that employees feeling angry, rather than guilty, would be promoted; but that in Singapore, individuals would be more likely to report that employees feeling guilty, rather than angry, would be promoted.  

In the first study (n=284), students from Israel and Singapore were presented with vignettes describing two employees involved in a negative event at work, in which one of the employees feels angry and the other feels guilty. Participants were asked to report which of the two would be promoted. Only one of the two hypotheses was supported:  In support of the second hypothesis, in Singapore , individuals were more likely to report that employees feeling guilty, rather than angry, would be promoted. However, contrary to the first hypothesis, in Israel, individuals were more likely to report that employees feeling guilty, rather than angry, would be promoted.

A follow up study (n=510) was conducted in order to uncover the reason for the surprising results in Israel. In the second study, participants from Israel and Singapore were asked to assess others’ promotion decisions, instead of their own. The hypotheses of the follow up study were both supported: Israeli individuals were more likely to report that employees feeling angry, rather than guilty, would be promoted. In Singapore, as hypothesized, individuals were more likely to report that employees feeling guilty, rather than angry, would be promoted. The discussion suggests self-enhancement as the reason for the Israeli pattern of results and deals with the culturally dependent influence of emotions on promotion decisions.