טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
M.Sc Thesis
M.Sc StudentMarmor Yariv
SubjectDeveloping a Simulation Tool for Analyzing Emergency
Department Performance
DepartmentDepartment of Industrial Engineering and Management
Supervisor Mr. David Sinreich (Deceased)


Abstract

The health care industry is going through major changes in recent years. Hospitals are vigorously searching for ways to reduce cost and improve productivity due to dwindling resources. In the face of an increase in the number of patients who arrive to Emergency Departments (ED) seeking medical care. As a result ED overcrowding coupled with shortages in the nursing staff and limited resident hours have become an acute problem in many large urban hospitals in recent years. As a result, it has been recognized by hospital managers and other health care policy makers that new types of information techniques and tools are needed to improve hospital operations in general and ED productivity and efficiency in particular. At the same time, it is widely accepted that simulation can assist management in evaluating different operational alternatives in order to improve existing Emergency Departments (EDs) or assist in planning and designing new EDs.

In order to improve the widespread proliferation of simulation in the health-care system in general and EDs in particular, it is suggested the hospital management should be directly involved in the development of simulation projects in order to build up the model’s credibility. In addition, it is important to simplify the simulation processes as much in as possible as use visual aids or animation to gain more confidence in the model’s ability. This study will lay the foundation for development of a simulation tool which is general and flexible, intuitive and simple to use and contains base values for most of the system parameters.