טכניון מכון טכנולוגי לישראל
הטכניון מכון טכנולוגי לישראל - בית הספר ללימודי מוסמכים  
Ph.D Thesis
Ph.D StudentKoresh Yael
SubjectNon-Profit Organizations: Measuring Structure and Process
toward Success
DepartmentDepartment of Industrial Engineering and Management
Supervisor Professor Alan Kirschenbaum


Abstract

The main goal of the present study was to examine the factors and processes that affect the level of organizational success of non-profit organizations in the for-profit world. There is a growing demand by market forces for non-profit organizations to become business-like in form, structure, practice and philosophy. Thus, organizational success was empirically studied both in non-profit and for-profit old age homes and sheltered housing in Israel.


Our main claim is that even though for-profit and non-profit organizations operate in the same modern-economic and materialistic market, their resource base and reward systems are different. Therefore, their level of organizational success - which leads to their survival - are based on different processes.


Based on the assumptions of the institutional theory, our main theoretical hypothesis for explaining the level of organizational success was:

The more formal and rationalized the structure of an organization, the more the organization is isomorphic with its institutional environment; and the higher the level of its organizational success.


In the present study, level of organizational success was defined and measured according to the achievement of the organization main stated goals: the supply of goods, services and well-being to those in need.


To test the working hypotheses presented in the study, a survey questionnaire, developed especially for this purpose, was used. The analysis was conducted on a representative sample of 125 residential facilities for the elderly in Israel.


Utilizing the multiple regression analysis method to obtain path coefficients for a path analysis of the factors and processes affecting the level of organizational success in residential facilities for the elderly, the hypothesis above was empirically tested and substantiated.